customers Archives

24/05/2012

2 min read

Everyone’s full of activating their current customer base. Most companies fail. A...

Best practices Blogposts

18/11/2011

4 min read

There aren’t many brands I spend more time with than the Belgian...

Blogposts Worst practices

17/11/2011

3 min read

Earlier, I wrote about how 2% of your customers who steal, cheat...

Worst practices

03/10/2011

5 min read

Approximately 2% of your customers will rip you off. They will game...

Blogposts

13/07/2011

2 min read

My dear friend Jort Possel at Accenture invited me to do a...

Presentations posts

15/12/2010

1 min read

[slideshare id=6254668&doc=20111215pollesintlucas-101220045838-phpapp02] Ghent-based Sint Lucas (not to be confused with the Dutch...

Presentations posts